Payment methods
CHOOSE THE PAYMENT SOLUTION THAT SUITS YOU BEST.
Please note that some payment methods are global (for all countries), while others are country specific. To ensure a payment method is accepted in your country, create an account and start the payment process. You will see the options available during the second phase of the order (Payment).
Important note: Those users who reside in Canada, and who do not have credit cards, can pay by bank transfer via their phone, to facilitate the purchase.
Questions?
It isWe accept VISA and MasterCard, it is the recommended payment method, because it is instant. This means that as soon as you pay and confirm the order, it will be processed.
Secure 3D
All transactions use the 3D Secure protocol, meaning the customer's identity is verified through additional channels and then validated to ensure the legitimacy of the card. This way you will be better protected against fraud. This protocol is offered by Visa (Verified by Visa) and Mastercard (SecureCode).
How to pay by credit card
During the second phase of the process (“Payment”), you can choose the option to pay by credit card. Selecting this option will bring up a form to fill out with the required details. When finished, click "Continue". Thanks to 3D Secure, a pop-up window may appear asking for identification.
If your credit card is declined, the 3D Secure window does not display correctly, or any other error occurs, we will not be able to accept your credit card payment. If this happens, please choose another payment method, such as PayPal.
Please note that for your security we use a fraud detection system which may be activated if your order is unusual. In this case, our team will contact you to validate your order. This process can take 48 to 72 hours. If you do not respond to us within 5 days, we will cancel your order and refund you.
For maximum security, we partner with a secure and reliable payment platform. Protection is achieved using SSL (Secure Socket Layer) encryption technology, the most secure and widespread on the Internet. GOBALTIMA secures transactions with STRIPE. We use SSL encryption which encrypts all your personal data when you enter it. STRIPE guarantees your Internet transactions: its logo certifies absolute reliability on our site. No bank card number is stored in GOBALTIMA. Two other indicators that allow us to ensure that our website uses a secure connection at checkout are:
Symbols Secure payment symbols, which tell us that your transaction is secure, so you can complete the form with confidence. And the http:// of the site address becomes https:// ("s" means secure).
BANK TRANSFER
If you prefer, you can also pay for your purchase by bank transfer. By selecting this payment method, you will receive a confirmation email with our bank details and your order number. Once we send you the email, you have 5 business days to complete the transfer. Thus, once payment is confirmed, we can guarantee the availability of your products. As soon as we receive your transfer, we will send you the order.
Please send proof of payment to the order confirmation email so we can better identify your payment. For banks in Canada, your payment will take one business day to be confirmed. For banks outside of Canada, payment confirmation may take up to one week.
The order will be sent the same day of confirmation.
Note: Products are reserved for 5 days. If payment is not made within this period, the order will be canceled.
To speed up this process, send us proof of your transfer once completed to the email info@gobaltima.com
PAY PAL
PayPal is a global online payment method.
PayPal is a secure payment solution known around the world and used by tens of millions of people. PayPal allows you to pay for your purchase simply with your email address and password. Your bank details are linked to your PayPal account, allowing you to pay at all merchants offering this payment method.
PayPal is instant. This means that as soon as you pay and confirm the order, it will be processed.
How to pay with PayPal
In the second step of the process (“Payment”), you can choose the PayPal payment option. When you select this option, a box will appear allowing you to save the details for faster processing on your next order. If you want to save the details, check this box. Then click Continue and confirm your order.
To make the payment, you will be redirected to the PayPal website. Once payment has been made, it will be returned to Zumub, where your order has been registered and you will receive a confirmation email.
Please note that there may be restrictions for certain countries and/or products. If the PayPal option does not appear during the process, select another payment method. We recommend the credit card.
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